s92bat Privacy Policy
Your Data, Your Rights

This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by s92bat in connection with the website located at s92bat.net and all associated mobile and platform services operated under the s92bat brand. This policy applies to all users of the s92bat platform, including registered account holders, prospective players who browse without registering, and any person who interacts with s92bat's customer support channels.

s92bat is committed to handling all personal data in a lawful, fair, and transparent manner. We take our data protection responsibilities seriously — particularly given that our player base spans cities across Pakistan including Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi — and we have invested significantly in the technical and organisational measures required to safeguard your information.

If you have any questions about this Privacy Policy or the way s92bat handles your personal data, please contact our support team at [email protected] before using the platform.

s92bat collects personal data across several categories depending on how you interact with the platform. The table below summarises the categories of data collected, the context in which they are gathered, and examples of specific data points within each category.

s92bat does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data except where directly relevant to responsible gaming self-exclusion requests. In such cases, data is processed with explicit consent and under strict access controls.

s92bat processes your personal data only for the specific, documented purposes described below. We do not use your data in ways that are incompatible with the purposes for which it was originally collected.

• Account Creation & Management: To register your s92bat account, verify your identity, maintain your account profile, and facilitate your login to the platform.
• KYC & AML Compliance: To fulfil our Know Your Customer and Anti-Money Laundering obligations, including identity verification, source-of-funds checks, and ongoing transaction monitoring as required by our operating licence.
• Payment Processing: To facilitate PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT, and to maintain accurate financial records of all transactions on your account.
• Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering, and other prohibited conduct on the s92bat platform.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to enforce self-exclusion requests, to apply deposit and session limits, and to communicate responsible gaming resources to players who may need support.
• Customer Support: To respond to your queries, process complaints, and maintain records of support interactions for quality assurance and training purposes.
• Legal & Regulatory Obligations: To comply with applicable laws, regulatory requirements, court orders, and requests from lawful authorities.
• Marketing Communications (with consent only): To send you promotional offers, bonus notifications, PSL season betting alerts, and other marketing communications — only where you have provided explicit opt-in consent. You may withdraw consent at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the s92bat platform, game offering, and user experience. This analysis does not identify individual players.

s92bat processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform the s92bat player agreement — including account management, payment processing, and gameplay services — is conducted on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements — including KYC, AML, and record-keeping obligations imposed by our operating licence authority — is conducted on the basis of legal obligation.
• Legitimate Interests: Processing conducted for fraud prevention, platform security, responsible gaming monitoring, and platform analytics is carried out on the basis of s92bat's legitimate interests, where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications is conducted solely on the basis of your explicit, freely given, and withdrawable consent. You may revoke marketing consent at any time without affecting your account status.

s92bat does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data is shared with third parties only in the limited circumstances described below, and always subject to binding data processing agreements that require the recipient to protect your data to at least the same standard as s92bat.

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT gateway providers receive the minimum data necessary to process your transactions. These providers operate under their own applicable privacy regulations and data security standards.
• Identity Verification Services: Third-party KYC and identity verification providers may process your identity documents and personal data on s92bat's behalf to fulfil our AML and age verification obligations.
• Game Software Providers: Game providers whose titles are hosted on the s92bat platform may receive anonymised session and bet data for game integrity and payout verification purposes. Personal identity data is not shared with game providers.
• Regulatory & Law Enforcement Authorities: s92bat will disclose personal data to competent authorities — including financial intelligence units and law enforcement — where required by law, court order, or our operating licence obligations.
• IT & Infrastructure Providers: Cloud hosting, database, and cybersecurity service providers who process data on our behalf are bound by strict data processing agreements and are not permitted to use your data for their own purposes.

s92bat uses cookies and similar tracking technologies on the s92bat.net website to ensure the platform functions correctly, to maintain your login session, and to analyse aggregate usage patterns for platform improvement purposes.

• Strictly Necessary Cookies: These cookies are essential for the s92bat platform to function. They maintain your authenticated session, remember your language and display preferences, and enable core platform features. These cookies cannot be disabled without breaking core site functionality.
• Analytics Cookies: s92bat uses anonymised analytics data to understand how players navigate the platform, which game categories are most popular, and where technical issues may be occurring. This data is aggregated and does not identify individual players.
• Functional Cookies: These remember your preferences — such as your selected payment method or preferred betting stake — to provide a smoother experience on return visits to s92bat.
• Marketing Cookies: Marketing or targeting cookies are only placed on your device where you have given explicit consent. These may be used to show you relevant s92bat promotional content. You may withdraw consent for marketing cookies at any time via your browser settings or the s92bat cookie preference centre.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use core features of the s92bat platform, including account login and gameplay.

s92bat retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, s92bat will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical purposes.

As a data subject whose personal data is processed by s92bat, you have the following rights. To exercise any of these rights, please contact s92bat support at [email protected] with "Privacy Request" in the subject line. We will acknowledge your request within 5 business days and provide a substantive response within 30 days.

• Right of Access: You have the right to obtain a copy of the personal data s92bat holds about you, along with information about how it is processed and on what legal basis.
• Right to Rectification: If any personal data s92bat holds about you is inaccurate or incomplete, you have the right to request correction. Account profile details can be updated directly in your s92bat account settings for standard fields.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (for consent-based processing), or where you object to processing. This right is subject to our legal retention obligations.
• Right to Restrict Processing: You may request that s92bat restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being verified or while an objection is being assessed.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests. s92bat will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where s92bat processes your data on the basis of consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

s92bat implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to the following:

• Transport Layer Security: All data in transit between your device and s92bat servers is encrypted using TLS 1.3, the current industry standard for secure web communications.
• At-Rest Encryption: Sensitive data stored on s92bat servers — including KYC documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within s92bat's internal systems is strictly limited to authorised personnel who require access to perform their specific job function. All internal data access is logged and audited.
• Two-Factor Authentication: s92bat offers two-factor authentication (2FA) for player accounts and mandates 2FA for all internal staff accounts that have access to personal data systems.
• Penetration Testing: s92bat's technical infrastructure is subject to regular independent security testing and vulnerability assessments to identify and remediate potential weaknesses before they can be exploited.
• Incident Response: s92bat maintains a documented data breach response procedure. In the event of a personal data breach that presents a risk to your rights, s92bat will notify affected users promptly and take all reasonable steps to contain and remediate the incident.

While s92bat takes every reasonable precaution to secure your personal data, no internet-based system can guarantee absolute security. Players are also responsible for maintaining the security of their own s92bat login credentials and for using secure, private network connections when accessing the platform.

s92bat does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately delete that data and close the associated account. Any deposits made from an underage account will be returned to the payment source; all gameplay activity will be voided.

Parents and guardians in Pakistan are strongly encouraged to keep their s92bat login credentials private and to use device-level parental controls on any shared household device. If you have reason to believe that a minor has accessed or registered on the s92bat platform, please contact [email protected] immediately so that we can investigate and take appropriate action.

s92bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the features and services offered on the platform. The "Last Updated" date displayed at the top of this page will be revised each time a material change is made.

For material changes that significantly affect how your personal data is processed, s92bat will provide advance notice to registered account holders via on-platform notification or email to the address registered on your account. For non-material clarifications or corrections, the updated policy will simply be published on this page without individual notification.

Your continued use of the s92bat platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept a material change to this Privacy Policy, you should cease using the platform and request account closure in accordance with our standard account closure procedure.

If you have any questions, concerns, or requests relating to this Privacy Policy or to s92bat's handling of your personal data, please contact our dedicated privacy support team. We are committed to resolving all privacy-related queries promptly and transparently.

s92bat aims to acknowledge all privacy-related enquiries within 5 business days and to provide a full substantive response within 30 calendar days of receipt. If your request is particularly complex, we may extend the response period by a further 30 days and will notify you accordingly.